Engage Professionally Through a Private Customer Portal
A place for your customers to see and update tickets, view past quotes and invoices, share files, and access the knowledge base for quick answers to questions.
Your relationship history at a glance
The customer portal shows logged in customers elements of their relationship history with you. You can choose to let them see things like the status of recent tickets they’ve submitted; quotes, invoices, and a number of other records that you have related to them in the CRM.
360-degree
Customer service
- 360-degree historical view of every contact for Insightful sales decisions
- Automatic notifications and analytics for increased ROI
- View customizable pre-built insights, reports, charts, and forecasts
Exchange documents and files
Customers can share documents and files directly through the customer portal, eliminating the need for email threads and manual attachments to their contact records.
Knowledge Base: quick access to common questions
The customer portal has direct access to your company knowledge base, ensuring that simple questions don’t call for the time of your support team.
Consult Vistride